1. Overview & Data Controller

Nahyeeni Lodge Limitada ("we", "our", or "us"), operating on Inhaca Island, Mozambique, respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, handle, and safeguard personal information collected through nahyeenilodge.com in compliance with the laws of the Republic of Mozambique (including Law No. 3/2017 on Electronic Transactions) and international standards such as the European Union General Data Protection Regulation (GDPR).

2. Information We Collect

• Directly Provided Data: Name, contact email, telephone number, booking dates, and specific query details submitted via our reservation forms.
• Automated Data: IP addresses, device types, browser types, referral sources, and interaction data collected via analytics cookies when consent is granted.
  

3. Purpose & Legal Basis for Processing

We process personal data for the following purposes:

• Fulfilling booking requests, managing guest reservations, and communicating stay details.
• Managing website security, preventing fraudulent activity, and ensuring system performance.
  
• Gathering anonymised website analytics to improve user experience, subject to visitor consent.
  

4. Cookies & Google Consent Mode v2

Our website uses cookies to differentiate essential technical functions from optional performance tracking.

• Essential Cookies: Necessary for basic site navigation, security, and load balancing. These fire automatically under legitimate operational interest.
• Analytics & Marketing Cookies: Non-essential tracking tags (including Google Analytics) are blocked by default. They fire only after an explicit "Accept" action on our GDPR-compliant consent banner.
  
• Consent Signals: We enforce Google Consent Mode v2, transmitting explicit ad user data and ad personalization status choices directly to Google tags based on your selection.
  

5. Data Transfers & Third Parties

Because Nahyeeni Lodge Limitada welcomes international guests, data submitted through our site may cross international borders for cloud hosting or reservation processing. We do not sell or lease personal data to third parties.

Data is shared exclusively with service providers operating under strict confidentiality and security protocols.

6. Your Rights & Contact Information

Visitors retain the right to request access to, correction of, or deletion of their personal data stored by us. To submit a data request or query, contact:

• Data Privacy Officer: info@nahyeenilodge.com
• Address: Inhaca Island, Maputo Province, Mozambique